A Study on Onboarding employees and solving employees queries of Amnex Infotechnologies in Ahmedabad.

Abstract

This study investigates the onboarding processes, employee query management, and data handling practices at Amnex Infotechnologies, highlighting key findings and offering actionable recommendations for improvement. The workforce at Amnex is predominantly below 25 years old and between 35-44 years old, with a slight male majority. Educational backgrounds are diverse, with postgraduates forming the largest group. Department representation varies, with HR and Finance departments having the highest participation. A significant majority of employees perceive the onboarding process as well-structured and feel adequately supported by the HR team. Data management practices are positively received, with most employees confident in the security of their data. However, there is potential for enhancing the onboarding experience through technology integration and structured programs. Improving query management by establishing a centralized knowledge base and responsive support systems is also recommended. Regular data audits and secure access channels can further strengthen data management practices. The study concludes that while Amnex has successfully created a supportive and engaging work environment, continuous improvements based on feedback and industry best practices can drive further organizational success and employee satisfaction