Omnichannel Technology: The Holistic Customer Relationship Management Paradigm. Multitech Journal of Applied Sciences (MJAS), [S. l.], v. 2, n. 2, p. 111–120, 2025. DOI: 10.59890/tgrqbj15. Disponível em: https://penerbitjurnalinternasional.com/index.php/mjas/article/view/998.. Acesso em: 30 apr. 2025.