“Analysis of BRI UNAS Unit Customer Satisfaction in Using Brimo to Improve Service Quality (National University Student Study)”. International Journal of Advanced Technology and Social Sciences (IJATSS) 2, no. 3 (August 29, 2024): 357–364. Accessed March 29, 2026. https://penerbitjurnalinternasional.com/index.php/ijatss/article/view/262.