Evaluating the Impact of Staffing Shortages and Overtime on   Management Efficiency and Customer Satisfaction in Holiday in Melaka. International Journal of Advanced Technology and Social Sciences (IJATSS), [S. l.], v. 2, n. 6, p. 829–838, 2024. DOI: 10.59890/w3gf4e63. Disponível em: https://penerbitjurnalinternasional.com/index.php/ijatss/article/view/305.. Acesso em: 29 mar. 2026.